Prescription Policy

Some respiratory devices and supplies may require a valid prescription before they can be released for fulfillment. Products that require a prescription are clearly identified on their product pages.

How prescription orders are handled

1. Order placed: the order is marked Pending and fulfillment is placed on hold.
2. Prescription submitted: use the approved secure method listed in our Prescription Center, or authorize us to contact your prescriber when that service is available.
3. Review: the status may move through Received and Under Review.
4. Decision: an Approved order may be released for normal fulfillment. A Rejected order remains on hold while we contact you about available next steps.

Prescription information

Requirements vary by product and applicable law. A prescription may need to identify the patient, the prescribed device or supply, the prescriber and their contact information, the date, signature, and any applicable validity period. We may request clarification before approval.

Privacy and document security

Do not send prescriptions or medical information through our general contact form, ordinary email, or order notes. Use only the secure submission method identified in the Prescription Center. Until a secure method is shown there, the website does not accept prescription document uploads.

Important limitations

FEELMED does not provide emergency services, medical diagnosis, or individual treatment advice through this website. Contact a qualified healthcare professional about medical questions. If an acceptable prescription cannot be approved, cancellation or refund options will be handled under the applicable store policies.

Last updated: September 13, 2026.